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What a day! I have spent the majority of it on the phone with the state and other people trying to set H up with a new Provider Care company. Last Friday I FINALLY managed to track down the owner of the company that sent out our little thief that swiped the hundred dollar bill from my purse. I had left multiple messages throughout the week for her to call me back and she never did. I finally just managed to get somebody to answer the phone in the office that didn’t know that she wasn’t wanting to talk to me.
She was a bitch.
I was very nice and told her that I just wanted to make sure she had been told what had happened as I would want to know if it was my company and she simply stated that yes, she knew and the aide had denied it and she was made to fill out an incident report.
I said something to the effect of, “Yes, I am sure she did deny it. I mean if she stole money from me, why would she have a problem with lying?”.
To which she said… nothing.
That’s about all I got. No apology, nothing.
I told her that I hadn’t heard from anyone to ask me any questions about what had happened and if anyone wanted to contact me to fluff up the incident report with, ooooh, I dunno, MY SIDE OF WHAT HAPPENED, I would be here, 24/7 to answer the phone or door and help them out. Cause, hey, you know me, HERE TO SERVE!
She actually indicated that that would not be necessary. NOT NECESSARY. So the incident report about the employee stealing from me is filled out entirely by… the employee. Needless to say I decided to move on to the big boys.
So I called the state of Texas, after all this is a state funded agency. It’s services are paid for by Henrietta’s medicare. So the Texas Department of Aging and Disability was contacted. I tried to nail down the case worker that was assigned to her long ago, but she has been moved to another department. They gave me another very nice little lady that was horrified to hear what had happened to us and, even though I KNOW she probably hears of stuff like this everyday, (I mean she was in the complaint department), she was courteous enough to be understanding. She looked and said that the agency was supposed to report what had happened to the state as a matter of law and, guess what?, they hadn’t.
Big surprise. (Can you hear the sarcasm dripping off here?) I asked if they were gonna get in trouble for it and felt like a little kid that had been wronged and wanted their brother to “get it” for what he’d done. Vengeful, ugly, spiteful feelings.
Felt sooo good when she said, Yes”.
She then put me in contact with my new case worker and they are faxing John a list of new agencies at his work for him to bring home and me throw darts at and pick out a new one.
In Poop News today, Henrietta is still without a catheter.
How is this Poop News, Krissa? A catheter is only a font for urine.
Well, don’t worry, I will tell you, ( read sounding a bit vicious), BECAUSE I KNOW YOU REALLY WANT TO KNOW.
We are going through tons of diapers and latex gloves and poor H is usually opting to stay in bed almost all day since she has to be changed so often. I am getting up well before dawn with John and changing her and then again about 10:00 AM and so on. Well, after I had fed her breakfast she rang for the bedpan and said she had messed her diaper. This is not unusual, but the amount of it was something else. The…. stuff, (trying to be nice here and not offend anyone’s delicate sensibilities), was squirting out the sides of the diaper and covered a good part of the hospital chux that she was lying on. It also managed to get it on a little pink pillow that I had been using to put between her knobby knees. I did not see this and picked the pillow up and tossed it over against the wall on the other side of her bed to get it out of the way. I was a bit frantic and, indeed, was on hold for some agency office or another.
I know my previous little soliloquy about the locating of the proper people to talk to was fairly straight forward, but come on, we’ve all been on the other end of phone trying to do business with a government agency before… I went through 5 or 6 different people and called tons of numbers, some of which didn’t work, and was on hold all. freakin. day.
So I am trying to get a move on with this diaper so I don’t have to hang up or lose the person I’m waiting on and start all over again. I have a look of …. shock and awe(?) on my face apparently, as Henrietta repeatedly asks me if she has diarrhea. I tell her no, she just has… a lot. Period.
I had thrown on a robe to go in when the bell rang as I was in the process of changing clothes. Yes, I do multiple things like this while on the phone taking care of business. Witchypoo, over at Psychicgeek can relate to the whole being-tied-to-the-phone-while-attempting-to-move-about-your-life scenario. Well, at some point the tie around the waist of my fluffy pink robe had swung forward and drug through the poo. Henrietta just innocently lay her hand down by her side, In the poo. The little pink pillow I threw up against the wall to get it out of the way? Trail of poo going down the wall. I AM NOT EVEN KIDDING. It was gruesome.
I kept thinking, “Oh my gawd. These are the very last two gloves… what if there’s more of it?” There is no way there is anymore shit left in that little old lady. And John is bringing home more gloves. And diapers. And, sadly, Miralax.
I got her dressed and all squared away eventually and she just looked at me and said, “Krissa, I think I’ll just stay in bed for a little while…”
Poor thing. It wore her out. All that hauling up her butt and cleaning from the back of her thighs to the middle of her back. Me too.
Needless to say, I took a long hot bath and read a little bit in my book, About the Author. It’s the book club book for the present at Holly’s blog, Anglophile Football Fanatic. Go check it out and read along with us!I
I swear, by my very own little old lady, the next post I am doing is a giveaway. I have acquired some really pretty darn cool prizes and have a Unconsicous Mutterings coming up. If you will play, I will pay! heh heh.
Please stay tuned for further bowel movements developements.